Delete your account
How to delete your QCkart account and data.
You can delete your QCkart account at any time, from the app or by email.
In the app
- Open the app and go to Account > Account settings
- Tap Delete account
- Type DELETE to confirm
Your account is deleted straight away and you are signed out.
By email
Send a request to qckart.care@gmail.com from your registered email address, or mention your registered phone number. We confirm and delete the account within 7 days.
What is deleted
- Your profile: name, phone number and email
- Saved addresses, cart and wishlist
- Your device's notification token, so you stop receiving notifications
What is kept
- Orders and GST invoices are kept for as long as Indian tax law requires, with your contact details removed where possible.
- Reviews you posted stay on the product page without your account details. Ask us if you want them removed too.
Before you delete
- Open orders still in progress are delivered as normal.
- Warranty claims need your order number or GST invoice. Download your invoices from the app first.
Questions
Email qckart.care@gmail.com or call +91 85445 16274.