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Delete your account

How to delete your QCkart account and data.

You can delete your QCkart account at any time, from the app or by email.

In the app

  • Open the app and go to Account > Account settings
  • Tap Delete account
  • Type DELETE to confirm

Your account is deleted straight away and you are signed out.

By email

Send a request to qckart.care@gmail.com from your registered email address, or mention your registered phone number. We confirm and delete the account within 7 days.

What is deleted

  • Your profile: name, phone number and email
  • Saved addresses, cart and wishlist
  • Your device's notification token, so you stop receiving notifications

What is kept

  • Orders and GST invoices are kept for as long as Indian tax law requires, with your contact details removed where possible.
  • Reviews you posted stay on the product page without your account details. Ask us if you want them removed too.

Before you delete

  • Open orders still in progress are delivered as normal.
  • Warranty claims need your order number or GST invoice. Download your invoices from the app first.

Questions

Email qckart.care@gmail.com or call +91 85445 16274.